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New Online Retailer 'Completely Tools' Launches New tool retailer www.completelytools.co.uk launches on 1 September 2009, with a promise to be the best place online to find the right tool for any automotive, gardening, professional construction or DIY job...
With over 7,000 tools available to purchase on next day delivery, Completely Tools will supply everything from the everyday to the most specialist pieces of equipment. The range offered is of professional quality, but keenly priced to compete with high street and trade suppliers.
· Completely Tools stocks every product in trusted British tool manufacturer Draper’s portfolio.
· Key product ranges include: specialist automotive tools; gardening, from hand and power tools to pumps and watering products; construction and engineering tools; hardware and security; and safety products.
· The website has been designed to make buying tools simple and easy. Tools are categorised by use.
· Regularly updated offers and promotions will be featured on the website
· To make life even easier for the mechanic, gardener, tradesman, or DIY-er, there are detailed specification sheets available for each tool, together with a technical helpline or email response service for anyone who needs more specialist information.
Unlike many online retailers, Completely Tools has every product line available ready to dispatch. As a result, the site undertakes to deliver every order the next working day. So confident is Completely Tools of its delivery service, it undertakes to refund the delivery cost if any item is not delivered on the scheduled day. Delivery charges vary according to order size, but typically are £2.99 for order values of between £75 and £100. All orders over £100 are delivered free of charge.
“We’re aiming to provide the most complete service in the sector to our customers. From our unrivalled range and next day delivery to our specialist knowledge and easy to access technical data sheets, we aim to be the first place they’ll look when they need a new tool, and a one-stop shop for all their requirements,” said Completely Tools director Mike Osborne. “As well as a technical helpline, we’re offering a customer service helpline, so the advice, both technical and service related, will be second to none. We can knock the customer service offered by the mainstream DIY and gardening multiples into a cocked hat.”


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